Listening to imminent concerns related to professional and/or personal stability.
Formulating action plans to address the immediate concern and strategically navigate a proper solution.
Protecting and maintaining emotional strength through a crisis situation.
To listen, guide, and direct an appropriate response plan for an unanticipated or sudden event affecting professional and/or personal security.
To provide instant and direct access to consultation in a crisis situation including but not limited to disciplinary actions, suspensions, team conflict, and culture concerns.
Immediate response conference calls, collaboration with other parties (agents, administrators, staff), coordination of action plan.